Frequently Asked Questions
Do you sell anything else except engagement rings?
Yes! We also create earrings, necklaces/pendants, and tennis bracelets.
Are you selling anything else except diamonds?
While white diamonds are our specialty, we also make rings with fancy coloured diamonds, and with precious stones such as sapphires, rubies and emeralds.
Is there a warranty with the jewelry purchased?
At Beldiamond, each ring comes with a 2 year warranty from the date of purchase. This means that if you feel that something is wrong with the mounting of the jewelery, you can always bring it back to us for inspection. Upon inspection of our team of experts, we will let you know if any maintenance, repair or upgrade is needed. This will be free of charge during this 2 year period. The warranty does not cover losing the center stone, in which case you will have to refer to your insurance. Moreover, the warranty will be cancelled in case the jewelery has been modified or repaired by another company. After the 2 year period, you will still benefit from a lifetime of free inspections as well our free services.
Why are your prices so competitive?
Being based in Antwerp, Belgium, in the center of the wholesale diamond industry, we are working closely with manufacturing companies. This gives us first hand access to diamonds right from the source, which price-wise is definitely more interesting than retail prices.
What are the advantages of buying from Beldiamond?
Besides our competitive prices, there are also other important factors. At Beldiamond, we pride ourselves in earning the trust of our customers, and understanding their needs. All our diamonds are certified, which means you can be certain that the diamond you’re buying is indeed the diamond you are paying for.
What is a certificate?
A diamond certificate, also called a diamond grading report, is a report that includes an analysis of the diamond’s dimensions, clarity, color, polish, symmetry, and other characteristics. At Beldiamond, we provide you with HRD, GIA, and IGI certificates.
What is a HRD Diamond Jewelry Report?
On request, we can provide you with a HRD Diamond Jewelry Report. This report describes the jewelry item, the amount of diamonds and or/precious stones, the type of setting, details of the diamond 4 C’s, and it comes with a high quality picture.
Are your diamonds ethical ?
At Beldiamond we have a strict conflict-free policy in our sourcing of diamonds. We carefully ensure that our suppliers comply with international standards such as the Kimberly Process. The Kimberly Process is internationally recognized, and certifies that each diamond is conflict-free. It was developed to track all diamonds from mine to customer.
Where do you make your jewelry?
All of our jewelry is handmade by our professional craftsmen in Antwerp, Belgium.
How long does it take to receive my ring?
Usually it takes up to 3 weeks. If you need the ring urgently, let us know and we will do whatever’s necessary to have it ready when you need it!
Do you ship outside of Belgium?
Of course, we sell to customers all over the world and we can ship anywhere!
What is the payment procedure?
We ask for 50% upfront payment via bank wire to start the crafting of the jewellery and the remaining once the jewellery is ready for pick up or delivery. We will send you a picture of the final product once it’s done.