Our Services

Beside our personalized guidance, free shipping and returns and our lifetime warranty, we also provide the following services:

Complimentary engraving

Engraving is free on all our rings. You can choose between 2 fonts. We advise to limit the length to around 30 characters for the sake of readability (e.g. Thomas & Alice 01-01-2050).

Gemstone certificates

All of our diamonds above 0,30 carat are delivered with a certificate from either GIA (www.gia.edu) or HRD (www.hrdantwerp.com). Our coloured gemstones are certified by either GIA or IGI (www.igi.org).

These are the most reputable and recognized gem laboratories in the world. They independently grade each gemstone we sell and provide a certificate that has a certificate number. This number is laser inscribed inside each of our diamonds.

Financing options

We make it possible for the invoice to be split in 3 payments over 3 months. We hold the jewellery and deliver it once the full amount is paid.

Free insurance letter

Should you wish to insure your piece of jewellery, we can, on request, write a letter for your insurer.

HRD Antwerp Jewellery Report

On request, we can provide an HRD Antwerp Jewelry Report which is an official document in which an item of jewellery is authenticated for different purposes, such as insurance, inheritance or purchase.

Free jewellery appraisal

If you inherited gemstones or fine jewellery, we can provide you with a free appraisal and you are under no obligation to sell.

Temporary mounting

If you wish to make a surprise proposal but are unsure about which ring design to choose, we offer the option to propose with a temporary mounting. This means that you can come back later with your partner to choose a new design for your central gemstone.

Diamond upgrade

In the future, under certain conditions, you will be able to exchange your central diamond for a diamond of higher value.

Lab grown diamonds

All the diamonds on our website are natural, but we offer lab-grown diamonds on request.

VAT refund

If you export your piece of jewellery outside of Europe, you are exempt from the Belgian VAT (21%). We can therefore refund you the VAT. In order to reclaim the VAT, you will need to have our invoice stamped by customs before leaving the EU and mail it back to us. As soon as we receive this stamped document, we will refund the VAT.